Terms and Conditions

Effective Date: 6/4/2026   |   Last Updated: 6/4/2026

These Terms and Conditions (“Terms”) govern access to and use of the SearchKwik website, platform, AI enterprise search software, SaaS subscriptions, repository connectors, APIs, and related digital services provided by Elite Digital Technologies.

By accessing https://searchkwik.com/, creating an account, requesting a demo, placing an order, subscribing to SearchKwik, or otherwise using SearchKwik, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use SearchKwik.

SearchKwik is a product and brand operated by Elite Digital Technologies. References to ‘we,’ ‘us,’ or ‘our’ in these Terms refer to Elite Digital Technologies, or where applicable, its authorized partner or reseller as identified in the relevant order form or invoice.

1. Company Information

Elite Digital Technologies

Website: https://elitedigital.ai/
Email: connect@elitedigital.ai
Phone: +1 234 562 2335

USA Office
4700 Millenia Blvd., Suite 500, 5th Floor, Orlando, Florida 32839

Saudi Arabia Office
The Esplanade, Prince Turki Ibn Abdulaziz Al Awwal Road, King Saud University, Riyadh 12371, Saudi Arabia

India Authorized Partner and Reseller

In India, Marvell Digital Technologies serves as an authorized partner of Elite Digital Technologies, supporting go-to-market activities, product reselling, customer onboarding, and ongoing client support for Elite’s portfolio of products and solutions.

Registered Office:
A-130, Springboard, A Block, Sector 63, Noida – 201301

Email: connect@marvelldigitaltechnologies.com

For customers located in India, where software, subscriptions, services, or related commercial transactions are sold, invoiced, contracted, or supported through Marvell Digital Technologies, applicable taxes, invoicing rules, statutory charges, and local compliance requirements shall be governed in accordance with the laws and regulations applicable in India.

For customers contracting with Elite Digital Technologies in Saudi Arabia, applicable VAT and related statutory charges shall apply in accordance with Saudi Arabian law, where relevant.

For the avoidance of doubt, the contracting entity shall be the entity identified in the applicable order form, invoice, or commercial document, and such entity shall be solely responsible for providing the applicable product or service.

2. Eligibility

You may use SearchKwik only if you have legal capacity to enter into a binding agreement, are at least the age of majority in your jurisdiction, and your use of SearchKwik does not violate any applicable law or regulation. If you accept these Terms on behalf of an organization, you represent that you have authority to bind that entity.

3. Scope of SearchKwik Services

SearchKwik is an AI-powered search and document understanding platform designed to help teams find answers across PDFs, Word files, business documents, and connected enterprise repositories using natural language.

SearchKwik may include, without limitation:

• natural-language search across uploaded and connected content;
• source-backed answers, summaries, comparisons, extraction of clauses, values, dates, KPIs, metadata, and other structured fields;
• ad-hoc reporting and export-ready structured outputs from unstructured documents;
• multi-agent or workspace-based access models, controlled user access, and governed document access; and
• repository connectivity for platforms such as SharePoint, Google Drive, and other enterprise repositories under applicable plans.

Certain features may depend on subscription tier, deployment model, connected repositories, configured access controls, selected model providers, or customer-managed infrastructure.

4. Account Registration and Security

To access certain SearchKwik features, you may be required to create an account. You agree to provide accurate, complete, and current information; maintain and promptly update your account information; keep login credentials confidential and secure; and accept responsibility for all activity occurring under your account.

You must notify us immediately at connect@elitedigital.ai if you become aware of any unauthorized access, misuse, or security incident relating to your account.

5. Orders, Subscriptions, and Contract Formation

Any order, subscription, or purchase request submitted through the SearchKwik website, platform, sales process, or authorized commercial channel constitutes an offer to obtain SearchKwik subject to these Terms and any applicable commercial documentation.

A binding agreement is formed upon the earlier of: (i) your acceptance of these Terms in connection with a paid order; (ii) execution of an order form or agreement; or (iii) receipt of payment for the applicable service. Access to free trials or demos does not by itself constitute formation of a paid subscription agreement

6. Fees, Billing, Taxes, and Payment

You agree to pay all fees, charges, and applicable taxes associated with your use of SearchKwik in accordance with the pricing communicated on the SearchKwik website, proposal, order form, invoice, or other applicable commercial document.

Fees may include, as applicable:

• subscription fees for users, workspaces, agents, or plans;
• charges based on storage, document volumes, ingestion, connectors, usage, or overages;
• implementation, migration, onboarding, customization, or enterprise deployment fees; and
• applicable taxes, VAT, GST, duties, or similar governmental charges.

7. Auto-Renewal

For SearchKwik recurring subscriptions, your subscription will automatically renew for successive terms equal in duration to the initial subscription term (e.g., a monthly subscription renews monthly; an annual subscription renews annually), unless you cancel the subscription prior to the applicable renewal date in accordance with the notice periods set out below, or unless we notify you otherwise in writing.

To avoid being charged for the next renewal term, you must cancel your subscription at least 14 days prior to the renewal date for monthly subscriptions and 30 days prior to the renewal date for annual subscriptions.

8. Cancellation, Returns, and Refunds

You may cancel your SearchKwik subscription in accordance with the cancellation process made available through the relevant product, customer portal, invoice terms, order form, or by contacting the relevant support channel.

Unless otherwise expressly stated in a signed agreement or required by applicable law, cancellation will prevent future renewal only; fees already paid for the current subscription term are not prorated or refundable; setup, onboarding, connector, migration, consulting, and consumed usage charges are non-refundable; and where a free trial or evaluation period is offered, you are responsible for cancelling before that period ends if you do not wish to continue with a paid subscription.

Once the applicable trial or evaluation period has ended, and the subscription or paid service has commenced, all sales shall be considered final and no returns, reversals, or refunds shall be provided, except where expressly agreed by us in writing or where required under applicable law.

To avoid being charged for the next renewal term, you must cancel at least [14 / 30] days before your scheduled renewal date.

9. Pricing and Plan Changes

We may revise SearchKwik pricing, plans, included features, usage thresholds, connector availability, deployment options, storage allocations, and billing models at any time. Any pricing changes for active subscriptions will generally take effect from the next renewal term unless otherwise stated in your contract, order form, or applicable notice.

We will provide at least [14 / 30] days’ prior written notice of any material pricing changes affecting active subscriptions. Such changes will take effect from the next renewal term unless otherwise stated

10. Acceptable Use

You may not use SearchKwik:

• to upload, connect, process, or search content that you do not have the legal right to access or use;
• to circumvent repository permissions, access controls, RBAC restrictions, customer entitlements, or governance boundaries;
• to process illegal, malicious, infringing, deceptive, or otherwise harmful content;
• to scrape, reverse engineer, improperly benchmark, copy, mirror, resell, or otherwise misuse SearchKwik, except as expressly permitted by law;
• to overload, interfere with, or compromise the integrity, performance, or security of the platform or any connected repositories;
• in violation of applicable privacy, confidentiality, intellectual property, export control, sanctions, or sector-specific laws;
• to use AI outputs for automated decision-making without human oversight where such oversight is legally required;
• to generate misleading, fabricated, or deceptive outputs intended to be relied upon; or
• to use the platform to train competing AI models without prior authorization.

11. Customer Data and Customer Responsibilities

As between the parties, you retain ownership of the files, documents, repository content, prompts, metadata, extracted outputs, configurations, and other materials that you submit to or access through SearchKwik (“Customer Data”), subject to the rights granted under these Terms.

You grant us a limited, non-exclusive, worldwide right to host, process, store, transmit, reproduce, index, analyze, and otherwise use Customer Data solely as necessary to provide, maintain, secure, support, Customer Data will not be used to train, fine-tune, or improve AI models or the SearchKwik product without your express prior written consent; perform contractual obligations; prevent fraud, abuse, misuse, or security incidents; comply with legal, regulatory, tax, accounting, and audit obligations; and enforce our contractual rights.

You are solely responsible for the legality, quality, accuracy, integrity, and reliability of Customer Data and for obtaining all notices, permissions, and rights required for SearchKwik to access, index, process, analyze, summarize, and return outputs from such content.

12. AI and Extraction Outputs

SearchKwik may incorporate artificial intelligence, natural language processing, retrieval pipelines, extraction logic, language models, and third-party AI capabilities. You acknowledge and agree that search results, extracted fields, summaries, classifications, comparisons, and other outputs may contain inaccuracies, omissions, or incomplete interpretations and may require human review before being relied upon.

You are responsible for reviewing and validating outputs before using them in contracts, compliance reviews, audits, financial reporting, legal review, procurement, or other sensitive decision-making.

SearchKwik does not provide legal, financial, compliance, or professional advice. You remain solely responsible for all decisions, actions, and outcomes based on the use of AI-generated outputs.

13. Third-Party Services and Integrations

SearchKwik may integrate with or depend on third-party repositories, connectors, model providers, cloud platforms, hosting services, and other external systems. We are not responsible for the acts, omissions, or performance of third-party providers; repository outages, API changes, access restrictions, price changes, or policy changes; or losses or delays caused by external dependencies.

Any service levels, availability, or performance of third-party services are outside our control and are not guaranteed under these Terms.

14. Intellectual Property Rights

All rights, title, and interest in and to SearchKwik, including its software, search interfaces, workflows, indexing logic, extraction capabilities, dashboards, branding, documentation, and related intellectual property are and shall remain the exclusive property of Elite Digital Technologies and/or its licensors.

Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable right to access and use SearchKwik during the subscription term solely for your internal business purposes.

15. Feedback

If you provide us with suggestions, ideas, enhancement requests, testimonials, recommendations, or other feedback relating to SearchKwik, you grant us a perpetual, irrevocable, worldwide, royalty-free right to use, incorporate, modify, and commercialize such feedback without restriction or compensation.

16. Access Control and Repository Governance

Where SearchKwik is configured to connect to third-party repositories or enterprise content stores, you are responsible for ensuring that repository permissions, data scopes, access entitlements, and user assignments are configured appropriately. SearchKwik is intended to operate within configured access boundaries; however, you remain responsible for validating that the selected deployment, connector configuration, and user access model match your organization’s governance requirements.

Where available under your subscription plan, SearchKwik may provide access logs or audit trail features. You are responsible for enabling, configuring, monitoring, and retaining such logs in accordance with your own governance, compliance, and regulatory requirements.

17. Confidentiality

Each party may receive confidential or proprietary information from the other in connection with the product or service. The receiving party shall use such information only for purposes related to the business relationship; protect it with reasonable care; and not disclose it to third parties except to employees, contractors, advisors, or affiliates with a legitimate need to know and who are bound by confidentiality obligations.

Confidential information does not include information that:

• is or becomes publicly available without breach;
• was already lawfully known by the receiving party;
• is independently developed without use of the disclosing party’s confidential information; or
• is lawfully obtained from a third party without restriction.

A party may disclose confidential information if required by law, court order, or regulatory authority.

18. Privacy

Our handling of personal data is governed by our Privacy Policy, available at [https://searchkwik.com/privacy-policy], which should be read together with these Terms. By using SearchKwik, you acknowledge that you have read and understood the applicable Privacy Policy.

19. Service Availability, Maintenance, and Changes

We may modify, update, suspend, or discontinue any portion of the product or service at any time, including features, integrations, technical requirements, interface components, functionality, and service packaging.

We do not guarantee uninterrupted or error-free operation. Availability may be affected by scheduled maintenance, emergency maintenance, internet or infrastructure failures, cloud or hosting provider disruptions, cyber incidents, telecom or third-party dependency failures, or events beyond our reasonable control.

Unless expressly set forth in a separate written service level agreement (SLA), no uptime, availability, or support commitments apply.

Neither party shall be liable for any failure or delay in performance caused by events beyond its reasonable control, including but not limited to internet or infrastructure outages, cloud provider failures, natural disasters, acts of government or regulatory authority, cyberattacks, or other force majeure events. The affected party shall notify the other promptly and take reasonable steps to mitigate the impact.

20. Beta, Preview, and Trial Features

We may offer beta, preview, early access, pilot, experimental, or trial features from time to time. Such features are provided on an “as is” and “as available” basis and may be modified, restricted, or withdrawn at any time without liability.

We do not guarantee that any beta or preview feature will become generally available.

We shall have no liability arising from or related to beta or preview features.

21. Suspension

We may suspend, restrict, or disable access to any product or service immediately, with or without notice, if:

• you breach these Terms;
• payment is overdue;
• your use creates legal, security, fraud, reputational, compliance, or operational risk;
• we are required to do so by law, payment processor, we are required to do so by law, payment processor, regulator, court, or partner requirement;  regulator, court, or partner requirement; or
• we suspect unauthorized access, fraud, or misuse.

Where reasonably possible, we may provide notice and an opportunity to cure before suspension, but we are not obligated to do so in urgent or high-risk situations.

22. Term and Termination

These Terms remain in effect for as long as you access or use the product or service.

We may terminate these Terms or your access to the product or service immediately if you materially breach these Terms, fail to pay amounts due, continued service becomes unlawful, commercially impractical, or high risk, or your use threatens the security, integrity, or reputation of our business or services.

Upon termination, your right to access and use the affected product or service ends immediately, outstanding amounts become due and payable, and we may disable or delete access to data in accordance with our internal retention practices, contractual commitments, and legal obligations. Provisions that should survive by their nature shall survive, including those relating to payment, confidentiality, intellectual property, disclaimers, indemnity, limitation of liability, governing law, and dispute resolution.

Customer Data may be retained for a limited period (typically 30–90 days) following termination solely to allow data export, after which it may be deleted in accordance with our data retention policies and applicable law. It is your responsibility to export any required data before the retention period expires

23. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT OR SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

ELITE DIGITAL DISCLAIMS ALL WARRANTIES, REPRESENTATIONS, AND CONDITIONS, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, OR UNINTERRUPTED AVAILABILITY.

WE DO NOT WARRANT THAT THE PRODUCT OR SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE; THAT IT WILL MEET EVERY REQUIREMENT OR EXPECTATION; THAT OUTPUTS, REPORTS, ANALYTICS, OR AI RESPONSES WILL ALWAYS BE ACCURATE, COMPLETE, OR FIT FOR A PARTICULAR PURPOSE; OR THAT ALL DEFECTS OR ISSUES WILL BE CORRECTED.

24. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ELITE DIGITAL, ITS AFFILIATES, LICENSORS, PARTNERS, AUTHORIZED RESELLERS, DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, DATA, BUSINESS OPPORTUNITY, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF ELITE DIGITAL ARISING OUT OF OR RELATING TO THESE TERMS OR THE PRODUCT OR SERVICE SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU FOR THE APPLICABLE PRODUCT OR SERVICE DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR USD 100, WHICHEVER IS GREATER.

SOME JURISDICTIONS DO NOT ALLOW CERTAIN EXCLUSIONS OR LIMITATIONS, SO PARTS OF THIS SECTION MAY NOT APPLY TO YOU.

25. Indemnification

You agree to defend, indemnify, and hold harmless Elite Digital Technologies, its affiliates, partners, authorized resellers, officers, directors, employees, contractors, licensors, and agents from and against any claims, demands, liabilities, damages, losses, judgments, settlements, penalties, costs, and expenses, including reasonable legal fees, arising out of or relating to your use of the product or service, your data, your breach of these Terms, your violation of law or third-party rights, or your misuse of AI outputs, telecom features, messaging features, automations, or integrations.

26. Export Controls and Sanctions

You may not access, use, export, re-export, transfer, or otherwise make available the product or service in violation of applicable export control, trade sanctions, or similar laws and regulations.

You represent and warrant that you are not located in, ordinarily resident in, or acting on behalf of any prohibited or restricted jurisdiction, person, or entity under applicable law.

27. Compliance with Laws

You are responsible for ensuring that your use of the product or service complies with all laws and regulations applicable to your business, industry, users, and geography, including those relating to privacy and data protection, telecom and communications, consumer protection, employment and recruitment, advertising and outreach, tax and invoicing, artificial intelligence and automated decision-making, and industry-specific compliance obligations.

28. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the applicable laws of the jurisdiction from which the relevant Elite Digital Technologies entity, affiliate, branch, partner, or authorized reseller provides, contracts, invoices, or delivers the applicable product or service, unless otherwise specified in a signed agreement, order form, proposal, or invoice.

Any dispute arising out of or relating to these Terms shall be subject to the competent courts and legal forums having jurisdiction over the applicable operating location from which the relevant product or service is provided, sold, invoiced, or contracted, unless otherwise agreed in writing between the parties.

For transactions handled through an authorized partner or reseller, including transactions in India conducted through Marvell Digital Technologies, the applicable legal, tax, invoicing, and compliance framework shall follow the jurisdiction and laws applicable to that contracting or invoicing entity, unless otherwise expressly agreed in writing.

29. Dispute Resolution

Before initiating formal legal proceedings, each party agrees to first attempt in good faith to resolve the dispute through written notice to the other party describing the nature of the dispute and the requested resolution.

If the parties are unable to resolve the dispute within thirty (30) days after such notice, either party may pursue available legal remedies in accordance with these Terms or any applicable signed agreement.

30. Notices

All legal notices, claims, or formal communications under these Terms must be sent to the relevant contact point below, depending on the nature and location of the applicable transaction, service, or contracting entity:

Elite Digital Technologies

Email: connect@elitedigital.ai
Phone: +1 234 562 2335
Website: https://elitedigital.ai/

USA Office
4700 Millenia Blvd., Suite 500, 5th Floor, Orlando, Florida 32839

Saudi Arabia Office
The Esplanade, Prince Turki Ibn Abdulaziz Al Awwal Road, King Saud University, Riyadh 12371, Saudi Arabia

India Authorized Partner and Reseller

Marvell Digital Technologies
Email: connect@marvelldigitaltechnologies.com
Address: A-130, Springboard, A Block, Sector 63, Noida – 201301

For India-specific transactions, notices relating to invoicing, taxation, support, commercial matters, or contractual performance may also be directed to Marvell Digital Technologies, where the relevant product, subscription, service, or solution is sold, invoiced, or supported through Marvell Digital Technologies.

We may send notices to you by email, through the relevant product or service interface, by account notification, by invoice communication, or through any other legally permitted means.

31. Changes to These Terms

We may revise these Terms from time to time. Updated versions will be posted on this page with a revised “Last Updated” date. If a revision is material, we may also provide notice through email, website notice, account notification, or product interface messaging. Your continued use of the product or service after the effective date of updated Terms constitutes your acceptance of the revised Terms.

32. Miscellaneous

• These Terms constitute the entire agreement between you and us regarding the product or service, except where superseded by a signed agreement.
• If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
• Our failure to enforce any right or provision shall not constitute a waiver.
• You may not assign or transfer these Terms without our prior written consent.
• We may assign these Terms in connection with a merger, acquisition, restructuring, sale of assets, or internal corporate reorganization.
• These Terms do not create any partnership, franchise, agency, fiduciary, employment, or joint venture relationship between the parties.
• Section headings are for convenience only and do not affect interpretation.

33. Contact Us

If you have questions regarding these Terms, billing, taxes, subscriptions, cancellations, support, or legal matters, please contact:

Elite Digital Technologies

Email: connect@elitedigital.ai
Website: https://elitedigital.ai/
Phone: +1 234 562 2335

USA Office
4700 Millenia Blvd., Suite 500, 5th Floor, Orlando, Florida 32839

Saudi Arabia Office
The Esplanade, Prince Turki Ibn Abdulaziz Al Awwal Road, King Saud University, Riyadh 12371, Saudi Arabia

India Authorized Partner and Reseller

Marvell Digital Technologies
Email: connect@marvelldigitaltechnologies.com
Address: A-130, Springboard, A Block, Sector 63, Noida – 201301

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